Does Eastham mean any AT claim where the s 24 impairment is mentioned will succeed?

No. The decision clarifies the standard. That is, that contributory causation rather than sole or dominant causation, but the causal connection must still be genuine. Delegates and the Tribunal assess each case on its facts. Weak or poorly documented claims will still fail. What the decision removes is the NDIA’s ability to rely on the existence of a second contributing factor to defeat an otherwise well-grounded claim.

Does this apply to low-cost AT, not just expensive items like mobility scooters?

The court’s ruling on s 34(1)(aa) — the contributory causation standard — is not limited to high-value items. It is a general interpretation of the statutory test that applies to any support claim under that provision.

My AT looks like something anyone could buy. Does Eastham help?

Potentially, but with an important nuance. The court confirmed that items are characterised by their inherent design character, not by participant-specific use. However, for items facing objection under the “everyday items” or “general living costs” exclusions (rather than items 6(b) and 6(f) addressed in Eastham), different provisions apply. The documentation approach remains the same: demonstrate the item’s specific functional purpose for this participant.

Will this decision change what the NDIA does at first review stage?

Not immediately. The NDIA has not updated its operational guidance. Delegates may continue applying the old approach until guidelines are updated. The decision’s practical value is greatest in review and Tribunal proceedings — which is why building strong documentation from the outset matters.

What is the difference between the Transitional Rules and the permanent rules?

The 2024 Transitional Rules are temporary instruments enacted to manage the transition to the new planning framework. They will be replaced by permanent rules. Justice Hespe’s decision interprets the test under these transitional rules. If the permanent rules are worded differently, the analysis may change.

Can the NDIS fund AT for a condition that wasn’t my access disability?

Yes — the key question is whether the AT is related to your disability support need s and meets the reasonable and necessary criteria, not whether it matches the single impairment that originally supported access. In practice, the NDIA (and the Tribunal/Court in Eastham-related reporting) focus on whether there is a real link between your impairment(s) and the functional need the AT addresses.

What evidence proves “contributory cause”?

Evidence “proves” contributory cause when it clearly shows how your impairment contributes to the functional problem the AT solves , even if other factors also contribute. The strongest evidence package usually includes: Functional evidence describing what you can’t do safely/reliably without the item (OT/physio report, FCA extracts, clinical notes). A clear “link statement” : impairment → functional impact → why this AT addresses it. Real-world context (your environment and routines), because reasonable and necessary decisions are made against your actual disability support needs , not a hypothetical situation. (Eastham-related public reporting highlights the combined impacts and practical barriers being central to the reasoning.)

Does Eastham apply to low-cost AT under $1,500?

Eastham is a legal decision about how the disability-link test is applied; the “under $1,500” threshold is an NDIA process category , not a different legal test. NDIA guidance says: Low cost AT is under $1,500 per item . For low cost AT, you can generally tell the NDIA what you need without specific written evidence , though some low-cost items that are high risk may need written evidence from an AT advisor . So: Eastham-type reasoning (disability link based on functional need) is relevant, but low-cost AT often requires less paperwork unless risk is higher .

What if the NDIA says it’s “transport” or a “general living cost”?

That’s a common refusal framing. Your job is to bring it back to the NDIA’s published test: Is it related to your disability support needs? Is it an everyday living cost not related to disability needs (e.g., groceries, rent, utilities)? If yes, it’s usually excluded. Is it actually AT/equipment that helps you function or participate , rather than paying for ordinary transport costs? If the NDIA labels it “transport”, respond by clarifying the character of the item: “This is assistive equipment to address a functional limitation and enable access, not a request to fund everyday travel costs.” (Then show the functional evidence and why alternatives aren’t workable.)

Do environmental factors like distance to public transport matter?

Yes — environment and access realities can matter because decisions must reflect your actual situation and disability support needs , not a generic assumption that “transport exists.” Public reporting about Eastham emphasises practical barriers (including access) in the reasoning pathway.

Do I need an OT letter for low-cost AT?

Not always. NDIA guidance says for low cost AT (<$1,500) you can generally tell them what you need without specific written evidence , but some low-cost items that may be high risk can require written evidence from an AT advisor . A practical rule for LowCost AT: if the item is higher risk, specialised, or likely to be challenged, an OT/AT advisor note is usually a smart defensive move — but it’s not universally mandatory for all low-cost items.

What’s the fastest way to strengthen my AT justification?

Fastest = tighten the logic chain so an NDIA delegate can say “yes” quickly: One-sentence functional problem (what fails, how often, what risk). One-sentence disability link (impairment contributes to that problem). One-sentence “why this item” (how it solves it, measurable outcome). One-sentence alternatives (what was tried / why not suitable). Cost and value (why it’s reasonable, effective, value for money). If you only add one thing: add functional evidence + a clean link statement (impairment → need → item).

What do I do if my AT request is refused?

Ask for the refusal reasons in writing and identify the exact ground (e.g., “not related to disability”, “day-to-day living cost”, “mainstream responsibility”, “value for money”). Add targeted evidence that addresses that specific ground (don’t re-submit the same pack). Request an internal review with a short, structured submission using the NDIA’s own reasonable and necessary criteria. If still refused, you can consider external merits review pathways (noting the system has changed over time); get advice for your specific circumstances.

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LowCost AT

Bluetooth T-Coil Neckloop Amplifier | NDIS Hearing Aid Streamer

$99.99

Liquid error (snippets/price line 89): divided by 0% OFF

In stock

Product variants

Building Capacity & Independence

Direct T-Coil Streaming: Transmits clear audio magnetically from your phone directly to your hearing aid's Telecoil, bypassing background noise.
High-Power Amplification: Features a powerful amplifier (up to 128dBm) to ensure a strong, clear signal for users with severe hearing loss.
Hands-Free Calling: Built-in microphone allows for two-way communication without holding the phone, supporting independence and mobility.
Eliminates Feedback: Prevents the annoying whistling feedback that often occurs when placing a phone receiver next to a hearing aid.
Universal Bluetooth: Compatible with all Bluetooth-enabled smartphones and tablets, making digital audio accessible to hearing aid users.

NDIS Claims Ready Code: 03_220600911_0122_1_1

What does "Claims Ready" mean?

Support Item: Hearing accessory - Induction Loop

Category: ["Category 03: Consumables"]

Our products are curated to support a range of disability-related needs and to assist participants to pursue their individual NDIS goals, in line with the principles of choice and control.

The term “NDIS Claims Ready” refers to our documentation and invoicing process, which is designed to support participants, nominees, support coordinators and plan managers when submitting a claim.

Important: It does not guarantee funding. Whether an item is funded depends on the participant’s disability-related needs, their approved plan and goals, and whether the item is considered reasonable and necessary by the NDIA or the participant’s Plan Manager.

View our full NDIS Claim Information Guide →

View full details

Frequently Bought Together

Reconnect with the conversation. The Powerful Amplifier Bluetooth NeckLoop is a specialized Assistive Listening Device (ALD) designed to transform your T-Coil enabled hearing aids into wireless headphones.

For NDIS participants with hearing loss, using a mobile phone can be frustrating due to feedback, background noise, and low volume. This neckloop solves that problem by connecting via Bluetooth to your phone and transmitting clear, amplified audio directly to your hearing aid’s Telecoil (T-Switch) via a magnetic induction field.

How This Device Supports NDIS Participants

Crystal Clear Phone Calls: By bypassing the phone's speaker and sending sound directly to the hearing aid, this device eliminates the "whistling" feedback often caused by holding a phone to the ear. It allows for private, clear conversations, supporting goals related to social connection and safety.

High-Power Amplification: With an impressive amplification range (30dBm–128dBm), this loop drives a strong magnetic signal. This is crucial for severe hearing loss where standard loops may be too weak to trigger the T-Coil effectively.

Hands-Free Communication: The built-in sensitive microphone allows for true hands-free calling. This is particularly beneficial for participants who may also have limited upper limb mobility and struggle to hold a phone for long periods.

Universal Compatibility: Works with any hearing aid or cochlear implant processor that has a "T" (Telecoil) setting. It also pairs seamlessly with any Bluetooth-enabled device (iPhone, Android, Tablet), making technology more accessible.

Key Features & Benefits

Direct Induction Streaming: Converts Bluetooth audio into a magnetic signal that your hearing aid picks up clearly without background noise interfering.
Powerful Output: High-output amplifier ensures the signal is strong enough for clear reception, even in noisy environments.
Discreet Design: Worn comfortably under clothing, the lightweight loop is invisible to others while providing essential accessibility.
Long Battery Life: Designed for extended daily use, ensuring you stay connected to family, support workers, and emergency services throughout the day.
Simple Operation: Easy pairing and volume control buttons make it accessible for users who may find complex touchscreens difficult to navigate.

Meticulous Specifications

Product Type: Bluetooth Induction Neckloop
Connectivity: Bluetooth (Wireless to Phone/Tablet)
Transmission: Magnetic Induction (To Hearing Aid T-Coil)
Amplification Range: 30dBm – 128dBm (High Power)
Microphone: Built-in High Sensitivity Mic
Compatibility: Hearing Aids / Cochlear Implants with T-Coil (T-Switch)
Battery: Rechargeable Lithium-ion
Wear Style: Neck-worn (Lanyard style)

Package Includes

1 x Bluetooth Amplifier NeckLoop
1 x USB Charging Cable
1 x User Manual

NDIS CLAIMS READY

Funding & Eligibility

This product is designed to support daily living goals and is generally compliant with Core - Consumables funding.

Support Item Name: Low Cost AT - Hearing Related AT
Support Item Number: 03_220600911_0122_1_1
Budget Category: Core - Consumables

How to Order:

Plan Managed: Add to cart and select "NDIS Checkout". This generates a formal tax invoice for your Plan Manager to pay via email.
Self Managed: Purchase online for an instant tax invoice, or use "NDIS Checkout" if you prefer an invoice to upload to the MyPlace portal before paying.
NDIA (Agency) Managed: Use the "NDIS Checkout" to generate a quote. We will then arrange a service booking (endorsement might be required).

*Participant's funding eligibility is subject to their individual NDIS plan goals.

The Powerful Amplifier Bluetooth NeckLoop is a specialized Assistive Listening Device (ALD). It is designed to assist NDIS participants with hearing impairments by bridging the gap between digital devices and personal hearing aids.

How This Item Can Support NDIS Goals

This communication aid directly supports NDIS goals related to social inclusion, independent living, and safety by:

Overcoming Communication Barriers: Standard phone use is often impossible for hearing aid users due to feedback and lack of clarity. This device removes these barriers, enabling effective communication with family, medical professionals, and support services.

Enhancing Digital Accessibility: It allows participants to access audio from tablets and phones (music, GPS navigation, video calls) directly through their hearing aids, promoting equal access to technology.

Supporting Safety: By ensuring clear audio transmission, it reduces the risk of mishearing critical information during phone calls or emergencies.

Meeting 'Reasonable & Necessary' Criteria

This device aligns with NDIS criteria as a low-cost assistive technology. It provides a functional improvement in communication capacity that standard hearing aids alone may not achieve when using telephones, representing excellent value for money compared to specialized captioned phones or dedicated hearing aid streamers.

Some products are shipped through authorised logistics partners, including Amazon. Your purchase is always with LowCost AT, and we remain your responsible Australian supplier and NDIS registered provider.

Assistive Benefit: Streams mobile audio directly to T-Coil hearing aids; eliminates feedback & background noise.

NDIS Category: Assistive Listening Device (ALD).

Input: Bluetooth.

Output: Magnetic Induction (T-Coil). Amplification: Up to 128dBm.

Bluetooth T-Coil Neckloop Amplifier | NDIS Hearing Aid Streamer