Frequently Asked Questions

LowCost Assistive Technology (LowCostAT or LCAT), an online store based in Australia, is your go-to destination for a wide array of assistive products catering to diverse abilities. Our platform is uniquely tailored to meet the needs of both NDIS and non-NDIS participants, providing an  inclusive shopping experience.

Discover a thoughtfully curated selection of assistive and adaptive items designed to enhance the lives of individuals across all age groups. From children to adults, our product range ensures that everyone can find suitable solutions to empower their daily lives.

At LowCost AT, we understand the importance of affordability without compromising on quality. Our commitment to offering low-cost assistive technology sets us apart, making these essential products more accessible to all members of our community.

Adelaide South Australia (please see Contact details for specific address). 

Monday - Friday: 8:00 AM to 5:00 PM (ACST, Adelaide Time)

Assistive Technology encompasses a wide range of devices, tools, and equipment to support individuals with disabilities in overcoming challenges associated with tasks that might otherwise be daunting. Activities of Daily Living (ADLs), such as toileting, mobility (ambulation), learning, communication, organising are at the forefront of the areas targeted by these innovative solutions.

The paramount objective of assistive technology is to significantly augment the independence, productivity, and overall quality of life for individuals grappling with disabilities. These transformative technologies play a crucial role in breaking down barriers and fostering inclusivity. Their versatile applications extend across various settings, including the comfort of one's home, the dynamic workplace, and educational environments.

At LowCost AT we offer a wide variety of 'assistive technology' which plays a crucial role in breaking down barriers and promoting inclusivity for people with disabilities, allowing them to participate more fully in various aspects of life.

To name a few:

Home tool and organiser:  A toolkit designed to assist individuals in efficiently managing and storing various tools, equipment, and household items. These tools and organisers are essential for maintaining order, maximising space utilisation, and making it easier to find and access items when needed.
Communication devices: Tools that help individuals with speech or communication difficulties express themselves. This may include devices with customizable symbols or text-to-speech software.
Mobility aids: Devices such as wheelchairs, scooters, and walkers that assist people with mobility impairments in moving around.
Hearing aids:  to help pick up and amplify sound from your environment and channel it into your ear: microphone (detects the sound), amplifier (makes the sound stronger), speaker (sends the sound into your ear so that you can hear it), battery (provides power to the electronic parts).
Augmentative and alternative communication (AAC) devices: Tools that help individuals with communication disorders express themselves through speech or other means.

And more. 

- Learning Disability
Learning disabilities are disorders that affect the ability to:
Understand or use spoken or written language
Do mathematical calculations
Coordinate movements
Direct attention

Learning disabilities occur in very young children, yet they are usually not noticed until the child reaches school age. Learning disabilities can be lifelong conditions. 

- Intellectual Disability
Intellectual disability (ID), also known as general learning disability and formerly mental retardation, is a generalised neurodevelopmental disorder characterised by significantly impaired intellectual and adaptive functioning.

- Hearing Impairment
Having difficulty in hearing.

- Cerebral Palsy & Physical Disability
disorders that affect a person's ability to move and maintain balance and posture.

- Autism Spectrum Disorder
a neurological and developmental disorder that affects how people interact with others, communicate, learn, and behave 

- Developmental Delay
refers to a child who has not gained the developmental skills expected of him or her, compared to others of the same age

- Visual Impairment
used to describe any kind of vision loss, whether it's someone who cannot see at all or someone who has partial vision loss.

- ADHD
ADHD stands for attention deficit hyperactivity disorder. It is a medical condition. A person with ADHD has differences in brain development and brain activity that affect attention, the ability to sit still, and self-control.

- Mental & Neurological Disorders
diseases that affect the central and peripheral nervous system. These disorders include epilepsy, Alzheimer disease and other dementias, cerebrovascular diseases including stroke, migraine and other headache disorders, multiple sclerosis etc.

- Down Syndrome
a condition in which a person has an extra chromosome. Chromosomes are small “packages” of genes in the body. They determine how a baby’s body forms and functions as it grows during pregnancy and after birth.

- Muscular Dystrophy
a group of diseases that cause progressive weakness and loss of muscle mass.

- Spina Bifida & Spinal Cord Injury
happens when the neural tube doesn't close all the way, the backbone that protects the spinal cord doesn't form and close as it should. This often results in damage to the spinal cord and nerves

- Psychosocial Disabilities
arises when someone with a mental health condition interacts with a social environment that presents barriers to their equality with others. Psychosocial disability may restrict a person's ability to: be in certain types of environments. concentrate

- Daily Living & Independence

Assistive devices and adaptive devices are terms often used interchangeably, but they refer to slightly different concepts. Both are designed to help individuals with disabilities enhance their independence and quality of life, but they serve different purposes.

Assistive Devices:

• Assistive devices are tools, products, or technologies designed to assist individuals in performing tasks they might otherwise struggle with due to a disability.
• They are intended to bridge the gap between a person's abilities and the demands of their environment.
• Assistive devices can include a wide range of items, such as hearing aids, magnifying glasses, canes, wheelchairs, and communication devices.
• These devices may be used by people with various types and degrees of disabilities to facilitate daily activities, communication, mobility, and more.

Adaptive Devices:

• Adaptive devices, on the other hand, refer to modifications or adjustments made to an environment or a product to accommodate the needs of individuals with disabilities.
• Instead of being tools used by individuals, adaptive devices are changes made to existing items or environments to make them more accessible.
• Examples of adaptive devices include ramps, grab bars, modified keyboards, or specially designed utensils for individuals with limited hand dexterity.
• The goal of adaptive devices is to create an inclusive environment and allow individuals with disabilities to participate more fully in various activities.

In summary, assistive devices are tools that individuals use to compensate for their disabilities, while adaptive devices involve modifications to the environment or products to make them more accessible. Both play crucial roles in promoting independence and inclusion for people with disabilities.

We aim to target individuals with specific needs needs and preferences. This targeted approach aligns with our overall marketing strategy and allows us to tailor our offerings to a well-defined and responsive customer base.

Determining the suitability of an assistive technology product for your specific needs involves a thoughtful evaluation process. Here are key steps to help you make an informed decision:

1. Assessment of Individual Needs:

Begin by conducting a thorough self-assessment or working with a healthcare professional to identify your specific challenges and requirements. Understand the tasks or activities you need assistance with.

2. Research and Product Understanding:

Invest time in researching the available assistive technology products. Understand their features, functionalities, and how they address specific disabilities or challenges. Online reviews, product descriptions, and user testimonials can be valuable resources

3. Consultation with Professionals:

Seek advice from healthcare professionals, occupational therapists, or specialists familiar with assistive technology. They can provide insights based on your specific condition and recommend products that are likely to be most beneficial.

4. Long-Term Viability and Support:

Consider the long-term viability of the product. Check for warranties, customer support options, and the availability of software updates or replacements. Ensure that the product can adapt to your evolving needs.

5. Cost Considerations:​​​​​​​

Evaluate the cost of the assistive technology product in relation to its features and benefits. Consider whether the investment aligns with the value it brings to your life and well-being.​​​​​​​

By systematically assessing your needs, researching products, seeking professional advice, and considering practical aspects, you can make a well-informed decision on whether an assistive technology product is the most suitable solution for your specific requirements​​​​​​​

Compatibility with Your Environment:

Consider the environment in which you intend to use the assistive technology. Ensure that the product is compatible with your home, workplace, or educational setting. Factors such as size, portability, and adaptability to different spaces are crucial.

Customization and Adjustability:

Look for products that offer customization or adjustability features. The ability to tailor the settings or configurations to your unique requirements can significantly enhance the product's suitability

Compatibility with Other Devices:

If the assistive technology product interfaces with other devices, ensure compatibility with your existing technology. This could include smartphones, tablets, or other assistive devices you use.

User-Friendly Interface:

Assess the user interface of the product. A user-friendly design, intuitive controls, and clear instructions contribute to a positive user experience, especially for those with varying levels of technological proficiency.

In Australia, the NDIS stands for the National Disability Insurance Scheme. It is a government initiative that was introduced to provide support and services to people with significant and permanent disabilities. The NDIS aims to help individuals with disabilities lead more independent and fulfilling lives by providing them with funding for necessary support and services.

Under the NDIS, eligible individuals receive a personalised plan outlining the support and services they require. This can include funding for things like assistive technology, personal care, therapy services, and more. The scheme is administered by the National Disability Insurance Agency (NDIA), and it represents a significant shift in the way disability services are funded

Low Cost Assistive Technology refers to products or devices that are inexpensive, typically under a specified price limit set by the NDIS, and are used to assist participants in their daily lives.

Products on the LowCost AT platform are considered low-cost under the NDIS because they fall under the category of Low Cost Assistive Technology (AT), which includes items priced under $1,500 per item. These items are typically simple, low-risk, and can be easily purchased from retail stores or online without the need for professional advice or setup.

Not necessarily. While many low-cost items are commonly funded, it's crucial to ensure that the item aligns with the goals specified in your NDIS plan.

Low-cost assistive technology typically includes items that are simple to use, low-risk, and do not require professional advice or complex setup. Examples include non-slip mats to prevent falls, simple communication boards for basic interaction, adaptive cutlery to assist with eating, large-print labels for easier reading, reachers/grabbers to help with picking up objects, and basic mobility aids such as walking sticks or handrails.

Low-cost assistive technology can make a world of difference in various aspects of daily life. These items might seem simple, but they pack a big punch when it comes to enhancing independence and overall well-being. Here are a few key benefits:

1. Independence: By making everyday tasks easier, such as dressing, eating, or moving around, these tools enable you to perform activities without needing constant help.
2. Safety: Products like non-slip mats and handrails reduce the risk of falls and accidents, creating a safer environment at home.
3. Quality of Life: Improved mobility and communication can lead to a greater sense of freedom and confidence, allowing you to engage more fully in social and recreational activities.
4. Cost-Effective: Being low-cost, these items offer a practical solution for enhancing daily life without a significant financial burden.

Overall, low-cost assistive technology supports you in maintaining an active, safe, and independent lifestyle, paving the way for a better quality of life.

Yes, we adhere to NDIS guidelines and are officially recognized as a registered NDIS provider. Our provider number is 4­-JVHDRC8, ensuring that our platform meets all the necessary requirements and standards set by the NDIS.

The distinction allows for faster and more straightforward approval processes. Given their non-complex nature and affordability, these items can be quickly obtained by participants without the need for lengthy assessments or approvals.

Our platform is an independent online store offering assistive products for various disabilities. While we are not directly affiliated with the NDIS, we support and facilitate NDIS payments and collaborate closely with various NDIS plan managers.

Our website is specifically tailored for NDIS participants, offering a curated selection of assistive items designed to cater to a range of disabilities, ensuring an inclusive shopping experience.

No, creating an account and browsing through our platform is absolutely FREE. We do not charge any membership or subscription fees.

Yes, we regularly consult with NDIS professionals and therapists to ensure our product range meets the diverse needs of our community.

In most cases, Low Cost Assistive Technology items don't require a formal assessment or report. However, it's always good to check with your NDIS plan or plan manager for specific guidance.