What the NDIS Won’t Cover: Let’s Talk About Funding Exclusions (and Why They Matter)

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What the NDIS Won’t Cover: Let’s Talk About Funding Exclusions (and Why They Matter)

The National Disability Insurance Scheme (NDIS) is a life-changing support system, enabling thousands of Australians with disabilities to live more independently and achieve their goals. However, to make the most of your plan, it’s crucial to understand its boundaries. Knowing what the NDIS doesn't cover helps you plan your budget, avoid claim rejections, and focus your funding on the supports that matter most.

Let's break down what typically falls outside the scope of NDIS funding, with clear examples to guide you.

1. Everyday Living Expenses

The NDIS is designed to fund disability-related supports, not the day-to-day costs that everyone incurs. These are considered general living expenses and are expected to be covered by your own income or other government payments.

  • Rent or mortgage payments
  • Utility bills (electricity, water, gas)
  • Groceries and food
  • Mobile phone or internet bills
  • Fuel for your car

Real-Life Example:

Jess is moving into a new apartment and wonders if her NDIS plan can help with her rent. She learns that while her plan can't cover the rent itself, it can fund supports related to her disability, such as a support worker to help her with household tasks or daily living aids to make her home more accessible.

A person sitting at a table with bills and a calculator, planning their budget.
Jess reviewing her household budget to separate everyday costs from her NDIS-funded supports.

2. General Medical and Health Services

The NDIS is not a replacement for the healthcare system. Services that are typically covered by Medicare or private health insurance are not funded by the NDIS. This includes:

  • Doctor’s appointments and hospital stays
  • Prescription medication
  • Dental check-ups and treatments
  • General health screenings and vaccinations

The key distinction is whether the service is treating a health condition or supporting a disability. If a support is directly related to your disability (like physiotherapy to improve mobility), it is more likely to be covered.

Real-Life Example:

Sarah needs a routine dental cleaning. This is not covered by the NDIS as it’s a standard health service. However, Sarah also requires a specialised toothbrush and other assistive technology for personal care due to her fine motor skill challenges. Her occupational therapist recommended these items, and she was able to successfully claim them under her Capital Supports budget.

A person in a dental chair during a routine health check-up.
Sarah understands that while her dental visit isn't covered, her disability-specific assistive tools are.

3. Supports Covered by Other Government Systems

The NDIS was established to work alongside, not replace, other government services. If a support is the responsibility of another system (like education, justice, or aged care), the NDIS will not fund it. Examples include:

  • School curriculum resources, tuition fees, or teacher aides
  • Mental health services provided by the public health system
  • Supports provided under the Commonwealth Aged Care system
  • Child protection and family support services

Real-Life Example:

Chloe’s daughter, who has a learning disability, needs a new laptop for school. The school is responsible for providing reasonable adjustments to support her education, so the NDIS won't fund the laptop. However, Chloe's NDIS plan does fund social skills training aids to help her daughter build confidence and interact with her peers during recess and lunch.

A student using a laptop provided by their school as an educational adjustment.
The NDIS funds supports for Chloe's daughter that complement, rather than replace, what the education system provides.

4. Alternative Therapies Without Sufficient Evidence

For a support to be funded, the NDIS must be satisfied that it is effective and beneficial for your specific disability. While many people find value in alternative therapies, those lacking strong, evidence-based links to disability outcomes are generally not covered. This often includes:

  • Reiki or energy healing
  • Aromatherapy or massage for general relaxation
  • Crystal healing

Real-Life Example:

Ben finds aromatherapy relaxing, but it’s not funded by his NDIS plan as a standalone therapy. However, his goal is to improve emotional regulation. His therapist recommends using tools from his Core Supports budget, like a sensory regulation kit, which provides a safe and evidence-based way to manage his sensory needs and achieve the same calming outcome.

A person using a fidget tool from a sensory kit to help with emotional regulation.
Ben uses evidence-based sensory tools funded by his NDIS plan to help him stay calm and regulated.

5. How to Check if a Support is Covered

When you're unsure, ask yourself if the support meets the NDIS's "Reasonable and Necessary" criteria. Here's a quick checklist:

  • ✅ Is it directly related to your disability?
  • ✅ Does it help you pursue your goals and aspirations?
  • ✅ Will it help you increase your independence and community participation?
  • ✅ Does it represent value for money?
  • ✅ Is it a support that is most appropriately funded by the NDIS, and not another system?

Real-Life Example:

Maria wants to use her funding for a virtual reality headset for exposure therapy. She runs through the checklist with her support coordinator. It's related to her anxiety (disability), helps her goal of community access, is recommended by her therapist as value for money, and isn't funded by the health system. Her claim is approved!

A person smiling as they review their NDIS plan on a laptop, feeling confident about their funding.
Maria feels empowered after confirming her assistive technology meets the NDIS criteria.

Conclusion

Understanding the NDIS funding rules can feel complex, but it's the key to unlocking your plan's full potential. By knowing what is and isn't covered, you can make informed decisions, create a more effective plan, and focus on the supports that will truly help you on your disability journey.

If you're ever in doubt, your Support Coordinator or Plan Manager is there to help guide you. By using your plan wisely, you can confidently work towards a more independent and fulfilling life.


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